With 30 years in sales and marketing, 25 years focusing on retail, tourism and hospitality, I have a proven track record of my business achievements.
My skills are varied, including marketing planning and implementation, communication through an array of channels and negotiation, as well as creative copywriting skills; PR, training and delivering engaging presentations.
My credentials as a marketeer with a breadth of skills and experience are ready to be applied within your business!
But don't take my word for it. Here's a few words from my clients...
What my clients say...
I work for Cumbria Law Centre, a charity which provides free legal advice to those on low incomes throughout Cumbria. We want to raise our profile within the business community to assist with fundraising. Lynda understood immediately. She was delightful. She was friendly and gave me some fantastic advice during our meeting which was last Friday. On Saturday morning, I received a well written report which contained excellent and clear advice on how to market ourselves to local businesses, including through social media. I have created a Twitter account for the Law Centre and have this morning sent our very first Tweet. We work in a field where obtaining funding is always difficult and times are especially hard for law centres at the moment. Lynda has enthused us with raising our profile and getting local businesses on board to support us. I cannot recommend her highly enough.
Annette Oxley, Office Manager, Cumbria Law Centre June 2019
Lynda was a brilliant help with marketing advice for my small business. She was wonderful to chat to, very personable and enthusiastic with a lot of knowledge delivered in a way that made ideas for the future of marketing my business manageable and even exciting! In a world with so many new ways of marketing I think Lynda’s advice has been invaluable and stopped that feeling of being overwhelmed by which way to go. I can’t recommend her services enough!
Molly Matcham, Molly Matcham Photography May 2019
Working with Lynda McDairmant of Tell Tale Marketing has really helped Secret Solway Tours. As well as being hugely professional and really good to work with, Lynda is astute, she is a great listener and has masses of in-depth experience. Initially Lynda did an extensive assessment of my tour offer and the marketing I had done so far. She put a great deal of thought into who I needed to market my tours to, what my brand is and how best to represent what I do in the marketing of my tours.
Lynda assisted me greatly with the branding of my tours. Whilst I had a clear sense in my head of what my tour offer was, I was not conveying that clearly in my written marketing material. Lynda wrote me marketing material which both captured the essence of what a Secret Solway Tour experience is and attracted the attention of customers.
Drawing on her long experience of working in tourism and the travel trade, Lynda has been able to advise me on which sector of the market I would be best to approach and how to approach them. As well as introducing me to a suitable market for my tours, Lynda has given me advice and coaching on how best to communicate with that target market.
She produced a very detailed marketing plan for me to work to. This is proving to be an excellent reference document. Lynda detailed the approach I should adopt within different marketing activities and added in links that provide me with extra information that I may need for developing my marketing skills. She also provided a calendar of the annual marketing activities I need to do.
As well as all the above, Lynda produced a press release about my tours and sent this out to various magazines. She can write well and in many different styles. The style used in the press release was clever and light hearted and has caught people’s attention.
The last thing I would add is that I feel very lucky to have met Lynda and had the opportunity to work with her at this stage of the development of my business.
Fiona Stoddart, Solwayconnections/Secret Solway Tours February 2019
Lynda did a cracking job overhauling our business website at Patterdale Hall Estate – now we just need to put her great advice into practice!
Jonathan Holdsworth, Patterdale Hall Estate October 2018
Lynda was a fantastic help and offered great insight into our business. She was very approachable and easy to work with and offered a different approach to marketing from a more personal level.
Pauley Hern, ACT Youth Theatre October 2018
Lynda is supremely good at what she does. She assessed my website in great detail and then showed me how to boost my online presence in many ways - and it was all personalised for me. Thank you so much for your friendly and encouraging support - I couldn't have made the progress I have without you!
Anna Gray, Tour Guide August 2018
Lynda provided a really comprehensive review of our digital marketing and gave us extremely helpful and practical advice to help develop our marketing further. Lynda is extremely friendly and supportive and facilitated our reflection on our current marketing strategy and identify clear goals and steps to achievement. Thank you!
Caroline Johnson, General Manager, Oak Tree Animals’ Charity, Wetheral Shields July 2018
Thank you, Lynda! We now have a focused marketing plan that I am able to start implementing, a website that is starting to tell our story and a dog friendly advert that I am able to roll out. More importantly, because I now appreciate that my husband and I are fundamental in making Howscales what it is, I am finding it easier to write wording for adverts, Facebook posts and our website. There is still a long way to go but I now have a road map and the confidence to see it through.
Liz Cave, Howscales Self-catering cottages, Kirkoswald, Cumbria June 2018.
The Devil's Porridge Museum was very pleased to have Lynda on board. Her knowledge and experience of the travel trade has been invaluable in our search to extend our markets, manage our marketing budget in a more targeted fashion and to improve our Social Media offering.
During our intensive period of support, Lynda concentrated on increasing our business from coach companies, contacting the major players in the sector and getting our message out into travel publications with well-produced press releases. Lynda spent many hours with us imparting wisdom, represented us for a weekend at the Coach Tourism Association event in Blackpool, making valuable contacts for us to follow up.
Lynda provided training for two members of staff and seven volunteers as we prepared to go to Glasgow VisitScotland Expo for the first time in April 2018. This ensured that we were able to have a very successful time. The project concluded with an excellent report to point us in the right direction in the future.
Richard Brodie, Chairman The Devil’s Porridge Museum May 2018
Excellent service! I was delighted with the speed and ability of Tell Tale Marketing to grasp the essence of what our business is about and distil it into a working document that we are now using to progress our marketing to the next level. Lynda has been able to identify many aspects of our marketing plan that needed working on and has helped improve our website function and social media profile. She has provided assistance in creating a strategy to improve and provide consistent service we provide to our guest.
David Jackson, Castlerigg Hall Caravan and Camping Park, Keswick March 2018
Lynda worked with us on a very short marketing plan funded through Cumbria LEP Growth Hub Funding. Whilst her time with us was short, this was focused, timely and helpful. We would be very happy to recommend Lynda and to work with her again.
Taylor Nuttall, Thorney How Guest House, Grasmere March 2018
I found Lynda to be engaging, sincere, and most of all a consummate professional. Her dynamic assessment of our business model was second to none, bursting with totally imaginative concepts, always thinking outside the box. Major stuff relevant to our key component makeup (our sports product). Lynda’s deep understanding of Tetherball was key to producing a masterpiece, a brilliant mini marketing plan for use.
Adam Sunley, Pro Tetherball December 2017
Lynda gave me fantastic advice to help me take our family business to another level. She covered a lot of information, delivered in concise chunks that were easy to absorb. The structure was clear, logical and effective. Lynda put a lot of thought and expertise into delivering a marketing plan to help me bring our family businesses into the here and now! She is motivating and very inspiring. I wouldn’t hesitate to recommend Lynda’s services. It was a pleasure working with her.
Linda Lamb, Burns Farm, Keswick December 2017
Lynda has provided us with invaluable advice and guidance on how to get the best out of our marketing. The time with Lynda made us reflect on what we are doing, where we want to be and how to get there! If you want to get the best out of your business I would highly recommend Lynda as a port of call for your marketing needs. A lovely lady with practical down to earth advice!
Karen Shepherd, Thornfield Camping Cabins, Dalton November 2017